Privacy Policy
This policy explains how Alan Bixby, operating as "bxbTechnologies", handles information related to this website and freelance software development services.
Last updated: May 22, 2026
Business name
Alan Bixby, operating as "bxbTechnologies"
Information collected
Information may be collected when you contact bxbTechnologies, request services, discuss a project, sign an agreement, make a payment, invoice, or provide access needed to complete software development work. This may include your name, email address, company name, billing details, invoice records, project requirements, technical documentation, account identifiers, support messages, and other information you choose to provide.
Payment processing
Payments may be processed through Stripe or another agreed payment provider. Invoices and related billing records may be created, sent, and managed through Zoho. bxbTechnologies does not intentionally store full payment card numbers. Payment and invoicing providers may collect and process billing, invoice, and transaction information under their own privacy and security practices.
How information is used
Information is used to respond to inquiries, evaluate requested services, provide custom software development and consulting, manage client relationships, prepare estimates and invoices, process payments, troubleshoot systems, maintain records, improve services, and satisfy legal, tax, accounting, security, or dispute resolution obligations.
Client systems, data, and credentials
Project work may require access to client systems, credentials, logs, databases, files, APIs, or other technical data. Reasonable care is used when handling this information. Clients should avoid sharing unnecessary sensitive data and should manage production permissions, backups, secrets, and compliance requirements unless otherwise agreed in writing.
Prototyping environments
During development, bxbTechnologies may use personal homelab systems, local development machines, or cloud environments to prototype, test, and troubleshoot software. Client production data should not be used in prototypes unless it is necessary for the work and agreed with the client. When feasible, test data, redacted data, or non-production credentials should be used instead.
Sharing information
Information is not sold. Information may be shared with service providers when needed to operate the business, process payments, manage invoicing, host or deliver software, communicate with clients, comply with law, protect rights and security, or complete work requested by a client. Project-specific sharing may also occur when a client directs bxbTechnologies to use third-party platforms, APIs, hosting services, cloud providers, or software tools.
Website analytics and cookies
This website is a simple static site and does not intentionally include advertising trackers. Third-party resources loaded by the site, such as fonts, icons, hosting infrastructure, or browser security features, may receive technical information such as IP address, browser details, and request metadata.
Data retention
Information is retained for as long as reasonably needed to provide services, maintain business records, support completed work, resolve disputes, comply with legal or tax obligations, and protect legitimate business interests. Information that is no longer needed may be deleted, archived, or de-identified.
Security
Reasonable administrative and technical safeguards are used to protect information. No method of electronic transmission or storage is perfectly secure, so absolute security cannot be guaranteed.
Your choices
You may request access, correction, deletion, or limitation of personal information by contacting bxbTechnologies. Some requests may be limited by legal, accounting, security, contractual, or legitimate business recordkeeping requirements.
Children's privacy
Services are intended for businesses and adults. This website and the related services are not directed to children under 13.
Changes to this policy
This policy may be updated from time to time. The updated version will be posted on this page with a new last updated date.
Contact
For privacy questions or requests, contact [email protected].